7 Best Robotic Process Automation Low-Code Platforms

best robotics process automation platforms

7 Best Robotic Process Automation Low-Code Platforms for Developers

Here is the list of best 7 low-code platforms which can help citizen developers or technology person to build custom applications. Low-code is helping organization to build simple to complex applications with less number of line of codes. Readymade features, prebuilt templates and app store are helping to build the application very rapidly and deployment without much dependency on IT.

Listing Top Platforms

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ElectroNeek

1 ElectroNeek logo
- Pricing Model - Analyst Recognition - Platform Offering 7.4

What is ElectroNeek

ElectroNeek is a leading integrated development environment (IDE) that aids in the development of robotic process automation (RPA) bots for enterprises. Using a single platform, administrators may design workflows, manage documents, and produce custom reports. It enables IT, workers, to automate the full software development lifecycle, from code authoring through application testing and debugging. Access control, an activity dashboard, collaboration, data import/export, a drag-and-drop interface, forms management, and analytics are all included in ElectroNeek Pro. ElectroNeek Studio Pro includes an application programming interface (API) that allows it to be integrated with a variety of third-party services, including Asana, DocuSign, Dropbox, Gmail, Google Calendar, HubSpot, Intercom, Jira, Mailchimp, and others. Pricing may be obtained upon request, and assistance is provided by phone, email, documentation, and other internet methods. Bots created using ElectroNeek Studio don’t require any commercial software to run, so customers may deploy them across the firm without breaking the bank. Using the award-winning ElectroNeek Studio, accelerate RPA adoption inside your organization by creating unlimited automation. Robotic process automation (RPA) bots are software robots that are frequently referred to as a digital workforce. At ElectroNeek, they think that automation, in which people and robots collaborate to create an effect, is the future of employment in every firm. IT professionals and Citizen Automators in enterprises of all sizes may use the ElectroNeek platform to harness the potential of Robotic Process Automation and improve the productivity of everyday procedures in their teams and organizations.

What ElectroNeek Offers

  • Bots may be deployed on any local or cloud architecture without the need for server authentication.
  • Users can assign any number of attended, unattended, or hybrid bots to their team.
  • With Windows Credential Manager, the credentials granted are saved locally.
  • The drag-and-drop editor with no-code/low-code blocks makes it simple to build their bot in minutes.
  • Studio Pro gives users the ability to create complex automation using Python and JavaScript.
  • To expedite the test-to-production cycle and RPA adoption timetable, create bots 10x quicker than with any other program.

Why ElectroNeek

  • Electroneek is an excellent RPA tool for SMBs to employ since it delivers many of the capabilities of the more expensive RPA solutions at a fraction of the cost.
  • Electroneek customer service is excellent, and they have been quick to respond to any issues I’ve had.
  • Electroneek less expensive to use, and it has most of the same features as the alternatives.
  • Electroneek program is simple to use for corporate users, and the command library is broad.
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AutomationEdge

Analyst Choice 2 automation edge logo
- Pricing Model Avasant Analyst Recognition - Platform Offering 7.5

What is AutomationEdge

AutomationEdge is an AI-driven automation platform that automates IT and business processes quickly. Its advanced Machine Learning, Natural Language Processing (NLP), deep integrations, iPaaS, and ready bots rapidly and easily give the finest automation. American Express, Capita, Coty, ICICI Lombard, HDFC Life, Smart Dubai Government, Mashreq Bank, and Genpact, to mention a few, have already benefited from AutomationEdge’s revolutionary solution. It’s a single platform that helps with the automated resolution of IT issues like password resets and user creation, as well as the automation of various front, middle, and back-office business processes. All front-office, middle-office, back-office, and IT operations jobs are completed faster and at a lower cost thanks to its intelligent RPA, resulting in a considerable boost in the company’s top line and bottom line. AutomationEdge’s main headquarter is located in Houston, USA. It has regional headquarters in the Middle East, Europe, Brazil, and India.

AutomationEdge Product’s

  • Hyperautomation for IT includes-Cognibot for IT, IT Process Automation, IT Ticket Intelligence, Cloud for IT, Server Desk Automation
  • Hyperautomation for Business includes- Congnibot for Business, Robotic Process Automation, ETL & IPAAS, Cloud for Business, Bots on Demand
  • Hyperautomation on Cloud includes- RPAaaS Solutions: Covid-19 Appbots, Free RPA Bot, Bot Store, By Industry, HR Automation, SAP Automation, Fastest Data Processing AutomationEdge Academy AutomationEdge Academy offers two modes of training-
  • Instructor-led online training: Instructor-led online training is pre-arranged online instruction that may be accessed using web conferencing software
  • Self–paced online training: These trainings are tailored to fit your schedule and are accessible on-demand, as the name implies

Offering from AutomationEdge

  • AutomationEdge’s IT tickets and chats via various channels such as email, chat, SMS, incident request, and phone, pre-built NLP understands the language of IT
  • AutomationEdge ability to learn from others and continually expand its knowledge base is due to its self-learning qualities. Because of the powerful action engine, auto-healing is also feasible
  • The extensive information library aids dynamic and speedier search capabilities, allowing users to grasp issue solutions faster and reduce TAT
  • AutomationEdge Guided automation helps to fix complex tasks and incidents in a quick resolution mode to reduce manual errors
  • Risk classification and prediction are made easier with advanced Machine Learning algorithms, providing you enough time to take preventative measures
  • 250+ complex ready bots, including Salesforce, software installations, and mail management, with NLP and machine learning capability Vision AutomationEdge believes in the ability of technology to transform the workplace. They have a mission to use automation and artificial intelligence to make workplaces smarter and better for people. Users Most of the AutomationEdge users Banking & Financial Services, Insurance, Manufacturing, Telecom, Retail, Shipping & Logistics, BPO & Call Center, Education, Healthcare, etc.
Why AutomationEdge
  • Workflow time is reduced by using the fastest RPA solution of AutomationEdge with lightning spreadsheet processing
  • Policy quotation creation through a chatbot is aided by RPA, ETL, Machine Learning, and Rapid API Integration capabilities in one platform
  • Extensions, new business logic, and sophisticated integration are easier to design with an extensible RPA system
  • Automated business and IT activities such as payment transfers, loan processing, account closures, fraud detection, reconciliation, and ERP are all part of the United Platform of AutomationEdge
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ClaySys AppForms

3 ClaySys AppForms
- Pricing Model - Analyst Recognition - Platform Offering 6.9

What is ClaySys AppForms

ClaySys AppForms is a leading platform for creating low-code applications. Users may customize the forms by adding workflow and rules logic, adding data sources to read and write data to the back end, adding a security layer, building reports, passing information across forms, and much more. All of these tasks can be completed with ClaySys AppForms’ browser-based designer. Users, especially non-developers, will be able to create electronic forms and applications faster than ever before using this platform. They may link to several data sources, including SharePoint, MS SQL, Web Services, WCF, Web Requests, Restful Services, and several additional backends. The older databases can include in this. In terms of authentication, ClaySys AppForms supports both Windows and SQL Membership as options for setting up separate authentication for any web application or form experience produced with enterprise AppForms.

SharePoint AppsForms: SharePoint AppForms is usually a metadata-driven, future-proof form, applications, and workflow builder that requires very no code. ClaySys AppForms is a Microsoft SharePoint add-on that allows users to create business forms and expand them to contain complicated business logic, as well as interact with data from SharePoint lists.

Enterprise AppForms: Enterprise AppForms is a coding-free, metadata-driven, future-proof form, application, and workflow builder. The Enterprise AppForms version of the tool allows users to install ClaySys AppForms on a Windows/SQL Server environment and use the ClaySys AppForms Designer to construct forms and Web applications.

Cloud AppForms: With no-code, Cloud AppForms is a metadata-driven, future-proof form, application, and workflow builder. ClaySys Cloud AppForms allow Office 365 users to download ClaySys Cloud AppForms from the Office 365 App Store and customize bespoke forms or apps without having to install or maintain any software or servers.

RPA Genie: RPA enables users to automate any repetitive processes that are currently carried out by hand. RPA may be used to scrape product details from the Amazon website and save them to an excel sheet, for example. Create RPA workflows with a drag-and-drop workflow designer that is context-aware. The workflow designer makes it easy to set up RPA solutions with a short learning curve. Solutions

Robotic Process Automation: Use the RPA Solution to automate any manual repetitive process, such as data input to transport data across systems, or data from Excel to business applications, or to automate other operations that are traditionally performed by people. Artificial Intelligence: Services for Artificial Intelligence Small, medium, and large businesses may use AI as a service to gain insights and forecasts that can help them change their businesses.

ClaySys enables users to create extremely reliable and secure cross-platform programs that run on all major mobile platforms. Users Technology, Lifestyle, Infrastructure, Hospitality, are the best ClaySys AppForms users, wanting to simplify, digitize, and automate expert procedures and services.

What ClaySys AppForms can Offer

  • Users may create forms, processes, and apps using their metadata-driven minimal code development platform.
  • Users can develop simple forms for converting paper forms to electronic forms, as well as a large line of business applications. Forms may link to a variety of data sources, including SharePoint lists/libraries, SQL Server, Oracle, Web Services, RESTFul Services, SQL Azure, and Azure Storage, to name a few.
  • The low-code form builder is simple and intuitive to use. Without coding, users can create app interfaces and forms in minutes. Using predefined field choices, just drag and drop.
  • This ensures enterprise-wide traceability for issue resolution using Transaction Logging capabilities. End-user issues may be isolated thanks to built-in performance monitoring.
  • Clients are safeguarded against known online form and app vulnerabilities, and security fixes are applied regularly to assure best-in-class security.
  • Users may specify granular permissions for users to enable or disable access to form fields and controls by assigning access control rights to any app or form.

Why ClaySys AppForms

  • AppForms allows users to build complicated forms and extend them to construct enterprise-scale low-code business apps.
  • Users and SharePoint may simply replicate the front-end functionality of legacy Classic ASP or Visual Basic apps while keeping the SQL Server database.
  • AppForms allows us to create sophisticated forms with only a few drag-and-drop operations.
  • For application installation, users do not require a separate server license.
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BRYTER

4 BRYTER review logo
- Pricing Model - Analyst Recognition - Platform Offering 7.6

What is BRYTER

BRYTER no-code platform is one of the leading platforms that lets non-developers in departments like accounting, legal, and compliance automate decision-making, build up finance department procedures, and more.

Platform Without coding, the no-code service automation platform allows users to create digital solutions to automate complicated processes. To make data-driven decisions, users may measure use, create KPIs, and get rich insights.

Solution App Builder: Without writing a single line of code, a no-code app builder allows users to rapidly and easily create complex apps. It assists in the development of programs that can handle many user requests and allows users to focus on high-value activities.

Chatbots: Business chatbots automate replies and manage enormous amounts of data. This tool allows users to create a chatbot without having to learn programming or spend time and money on specialized software development.

Doc Automation: Users may easily develop their document generators with document automation. It allows the team to construct sophisticated document generators without having to know anything about programming or IT. Customize the logo and templates to meet the specific requirements.

Microsoft Teams: Making sophisticated document generators is quick and uncomplicated thanks to Microsoft Teams connectivity. Users may efficiently share their skills via self-service apps. Improve risk management across the board by avoiding knowledge silos.

Onboarding: Client, supplier, and employee onboarding procedures may all be automated using onboarding automation. To automate procedures, users may create fully configurable workflows. Collect data, analyze risk, and create papers

Playbooks: Playbook software allows users to take a consistent approach to risk management. Transform existing static playbooks into interactive apps. The user may quickly update and manage the system when risks and priorities change.

Repapering: The risk assessment, remediation, and contract migration processes are all automated using repapering. Its repapering automation may be utilized as an end-to-end solution or as a plug-in to any section of the process and tech stack.

Reporting: Disclosure and reporting duties are made easier with business reporting. The information given may be checked against industry-specific criteria, ensuring that reporting responsibilities are met.

Risk Management: Compliance processes, risk grading, and benchmarking are all automated with risk management. Benchmarking can include automated solutions so that indications can compare to industry standards and benchmarks.

The most prevalent Bryter industries include Automotive, Consumer, Finance, Government, Healthcare, Industrial, Insurance, Logistics, Real Estate, etc.

This no-code service automation platform allows business experts to create digital apps without writing code. Because of its true no-code platform, corporate teams may take part in digital transformation and turn their services into self-service applications without having to write code. BRYTER is designed specifically for legal, compliance, accounting, and finance professionals who use it to automate complicated decisions and procedures.

What BRYTER can Offer

  • Manual operations can be automated, and regulatory procedures can streamline.
  • Automate procedures helps to manage risk throughout the enterprise while collecting, analyzing, and reporting data.
  • The user can increase communication and provide a better client experience.
  • It promises to customize the chatbot to suit specific rules, processes, and risk management strategies.
  • Users can create their chatbot without knowing any programming and for a fraction of the cost.
  • During the document writing process, the user may keep track of all essential processes, activities, and clauses in a centralized audit trail.

Why BRYTER

  • Build quickly using an easy-to-use visual editor. Information can gather from users or databases.
  • Create and publish documents in any environment.
  • With comprehensive APIs and SDKs, there are no limits to what users may create.
  • No-code apps may be customized by the user.
  • Services and assistance are available 24 hours a day, seven days a week.
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Pipefy

5 pipefy logo
Custom Pricing, Enterprise Edition, Student Package, Annual Subscription, Free Package, Monthly payment Pricing Model Not Available Analyst Recognition Process & Workflow Automation, RPA Platform Offering 7.5

What is Pipefy

Pipefy helps businesses expedite their digital transformation. It’s a low-code/no-code process coordination platform that allows users with no coding experience to automate workflows and manage business operations. This solution enables teams to automate tasks including gathering new employee information. It sends welcome emails, updates core HR systems, and conducts handoffs to IT and Finance. Businesses may use Pipefy to guarantee that their HR departments are working efficiently, completing all required stages, and offering a uniform new hire experience with streamlined communication.

Products Workflows: Pipefy’s workflow management software may help your team operate more efficiently. Pipefy’s no-code/low-code platform helps to centralize and simplify workflows by automating tedious operations, integrating processes, setting standards, and getting a full picture of the processes.

Shared Inbox: The program assists in the management of a shared mailbox and the centralization of work in one location. It helps to organize and manage shared email accounts like contact@, support@, and finance@ with ease.

Forms: With an online workflow and form builder that allows communication with stakeholders along the process, the business can manage requests for HR, buying, customer service, marketing assets, and more.

Templates: Finance Process: Convert business financial processes to digital, automated processes. Keep an eye on critical elements to ensure an error-free operation and a faster end-of-month close.

Human Resource Process: With self-service HR, businesses can provide top-notch digital experiences. With no-code automation, businesses can boost team efficiency while also allowing leaders to demonstrate a stronger return on investment through unique processes.

Customer Service Process: Maintain efficient, productive operations while providing an exceptional client experience.

Marketing Process: Build a faultless workflow for the whole Marketing operation in a single, easy-to-deploy platform, from processing requests to running campaigns and analyzing outcomes.

Who use Pipefy

The most prevalent Pipefy industries are Communications, Services, Government, Healthcare, Insurance, Manufacturing, Public Services, Education, logistics, etc. One workflow at a time, Pipefy streamlines business operations. Without writing a single line of code, any doer can organize and control their work in one spot, simplify and automate any process.

What Pipefy Offers

  • Integrate whatever you need to Pipefy, from chat applications to ERPs like SAP, to create a connected operation and power up your business operations.
  • When an action triggers the response, users may use this functionality to automatically move a card, create a new one, or change a field. Create a continuous flow of data between operations.
  • Integrate your company’s procedures to ensure that everyone is on the same page. This functionality is critical if you have a procedure that requires participation from different teams.
  • Pipefy Portals let to consolidate all of your request forms in one location, making things straightforward for both the requester and the service provider.
  • Automated emails can help businesses work more efficiently. When cards enter or exit a phase, the email function can send messages automatically or manually by pressing a button inside the card.
  • People can use public forms to make demands at any time on an internet platform. This feature allows users to specify what sorts of information are required to assure delivery quality and how you want to receive it, resulting in more accurate and rapid executions.
  • Advanced Pipefy reports allow users to filter and aggregate data from your processes, and they can be viewed at any time.
Why Pipefy
  • Pipefy’s creators recognize that each business operates differently, which is why they provide a lean management solution. This enables businesses to develop workflows that take into account both their unique processes and industry best practices.
  • Teamwork is frequent in business procedures. With this in mind, Pipefy includes a comprehensive set of task management capabilities that make it simple for users to share information with their coworkers.
  • The system has an integrated calendar that helps users keep track of their deadlines about project progress.
  • When a preset action or event occurs in Pipefy, an action is automatically triggered. If a new card is transferred into the approval pipe, for example, a new card is produced automatically in the same pipe.
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airSlate

6 Airslate logo
Free Trial, Annual Subscription, Free Package, Monthly payment Pricing Model - Analyst Recognition App Builder, Enterprise Integrations, Process & Workflow Automation, RPA, Smart Bots, Survey & Customer Engagement Platform Offering 7.2

What is airSlate

airSlate is a software-as-a-service platform for automating business workflows without writing coding. With its intuitively easy drag-and-drop features, users may develop and create automated processes for contract negotiations, quoting and invoicing, customer surveys, employee onboarding, and a range of other business activities.

airSlate Academy is a hold program from airSlate that seeks to make BPM more approachable, easy, and relatable to everyone. The Academy provides free online certification classes that users/students may plan according to their needs. Automation bots, digital security, digital compliance other modern challenges in document process automation and business process management are in AirSlate Academy’s courses. The airSlate Academy accreditation might help you start or build a tech-advanced firm, or operate in the corporate digitalization industry.

Products from airSlate

Flow Creator: The easy drag-and-drop interface of Flow Creator facilitates the creation of a visual depiction of any document process. Set up and execute your optimized processes in minutes by automating real-time conditional routing and step assignments.

eSignature: Electronic signatures in documents could be inserted, customized, and automated with the help of electronic signatures. With 100+ no-code Bots, you can automate, assign steps, add notifications, and interact with CRMs and databases.

Robotic Process Automation: Robotic Process Automation uses no-code robotic process automation to automate document operations. Bots help to trigger certain events or to send data received in minutes.

Contract Negotiation: With airSlate’s Contract Negotiation feature, you can complete contracts faster. You can use eSignatures to negotiate and complete contracts with partners.

Document Generation: Document Generation supports the creation of bespoke agreements, contracts, reports, and forms by automating the process. Develop actionable forms or PDFs with fillable fields that are filled up with data from your record-keeping systems. Online Surveys: You may create quizzes, polls, and surveys using the online survey builder.

WebForms: Online Forms assist with the creation, setup, and automation of dynamic no-code web forms.

Payments: Payments enable payment collection to get integrated into contract negotiation, invoicing, and accounting operations.

Process Analytics: Analytics facilitates the analysis of critical process data including order forms received, contracts signed, and bills paid.

Workflow Automation Software: Workflow Automation is a tool that automates the complete document workflow process.

Who uses airSlate

The most prevalent airSlate industries are E-commerce, Education, Event Management, Finance, Healthcare, Human resources, Insurance, IT & Digita, Lead Generation, Legal, etc Vision airSlate allows anybody to digitize and automate their processes so users can focus on what matters most: their customers, careers, and company success. Its goal is to deliver a simple, no-code end-to-end automation solution that allows people and teams to automate business operations on their own.

What airSlate Offers

  • All documents may get preserved in one location.
  • It is possible to examine workplace activities.
  • Pre-fills documents using CRM and SQL data.
  • Based on the conditions specified, generates spreadsheet data.
  • By giving a public link, teammates can join a single workspace.
  • A single workspace is used to manage the company’s workflow.
  • Data processing is speed up.
  • Reduces the backlog.
  • Workflows are automated with digital signatures.
  • Document Analytics aids in the improvement of the process.
  • The customizable dashboard displays the entire job progress so you can receive a clear picture in a short amount of time.
  • The use of code-free development increases the benefit for everyone.
Why airSlate
  • It supports the connection of record systems, the extraction of data, and the pre-filling of papers and contracts.
  • Updates and creates new records, as well as archiving completed documents.
  • From cloud systems, send notifications and reminders to start and finish tasks automatically.
  • With custom buttons, you can run procedures without leaving the CRM or ERP.
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Nintex

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Free Trial, Annual Subscription Pricing Model - Analyst Recognition Enterprise Integrations, Industry Specific Solution, Process & Workflow Automation, RPA Platform Offering 7.4

What is Nintex

Nintex is a board-level work approach that has applications in a variety of industries, including energy, health and life sciences, finance, and government. Client administrations, human resources, and data innovation are just a few of the departments that might profit. The installation may be done both on-premises and in the cloud. Nintex offers a variety of services, including report production, process planning, portable application development, bespoke structure construction, and cycle mechanization, to name a few. Information may be linked to external business frameworks like HR, IT, and customer relationship management through programming interface links. Nintex also includes predictive analytics and content management capabilities, as well as the ability to extract and analyze information from unstructured data. Sharepoint, Office 365, Box, Salesforce, and ServiceMax are among the solutions that integrate the system.

Nintex charges a monthly membership fee for its services. It’s compatible with iOS and Android smartphones and offers customer assistance through online user groups and portals.

Nintex Workflow Products

The following products from Nintex can help to boost the business with customization power.

Nintex Workflow: Nintex Process Automation Platform is a cutting-edge and simple-to-use programming framework that enables the company to automate work processes and business processes with a few clicks rather than coding.

Nintex RPA: Nintex RPA enables the company to automate repetitive, manual processes swiftly and effectively using simple RPA software solutions.

Nintex AssureSign: Nintex AssureSign is a sophisticated and secure eSignature solution that streamlines the process of acquiring signatures for all of your business-critical agreements.

Nintex Promapp®: Nintex Promapp® gives you complete visibility and control over your business operations. Using one easy-to-use platform, stimulate company-wide collaboration, boost accountability, and optimize processes with visual process mapping software.

Nintex DocGen®: Nintex DocGen® allows users to quickly create and distribute documents with just a few clicks from within Salesforce or Office 365, eliminating the need for copying and pasting and eliminating mistakes. Deliver papers that are accurate and compliant the first time, every time.

Nintex Analytics: Nintex Analytics process intelligence software assist in the exploration of data and the discovery of actionable insights. With integrated analytics tools, it aids in the monitoring of workflow performance, the discovery of data-driven trends, and the transformation of business processes.

Solutions: Nintex Solutions provides the tools and time you need to get the job done right, no matter what sector or business you’re in. Users The most prevalent Nintex industries include Sales & Sales Ops, Human Resources, Information Technology, Customer Service, Process Excellence, Operation & Procurement, Finance, Legal, Marketing, Banking, Financial Services, Health & Life Science, Energy, Government, Manufacturing, Technology, Education, and Food & Beverage.

Nintex enhances the way people operate by automating and managing processes. It enhances the process by providing simple tools for visual management, rapid automation, and ongoing optimization of business processes and workflows.

Nintex Features

  • With business process analytics tools, it is possible to assess the efficiency of processes and follow their performance in order to build a successful benchmark.
  • Aids in the interpretation of essential data and the extraction of insights in clear, actionable terms.
  • It assists in the identification of bottlenecks and the iteration of workflows in order to achieve long-term improvements to your business processes.
  • With tools that process owners and participants want to use, it’s easier to graphically plan, map, and monitor your business processes.
  • Identifies operations that are most suited for or in need of automation and allows you to get started with only a few clicks rather than coding.
  • Aids in the optimization of corporate operations by utilizing data generated by automated procedures.
Why Nintex
  • Nintex helps users customize their workflow by providing customizable navigation and favorites.
  • The Nintex solution empowers teams to take ownership of their processes, take responsibility for them, and drive changes.
  • Nintex users may connect to any EDRMS, including SharePoint or any other intranet, with ease.
  • Nintex Increases productivity and efficiency by eliminating time-consuming administrative activities and allowing employees to focus on higher-value work.
  • Automated notifications concerning process changes make change management a breeze.
  • Reduce approval time by automating multi-level approval processes.
  • Replace low-value operations with processes that contribute to corporate success by automating them.
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Newgen

Analyst Choice 8 newgen logo
- Pricing Model SPARK Matrix™ Analyst Recognition - Platform Offering

What is Newgen

Newgen is a completely automated transformation platform that includes features for native process automation, content services, and communication management. Successful organizations all over the world utilize Newgen’s industry-recognized minimal code application platform to create and deliver complex, content-driven, and customer-engaging business apps in the cloud. Onboarding to service requests, loans to underwriting, and a variety of other industry-specific use cases are all possible. With dexterity and quickness, Newgen opens quickly.

The company is credited with major, mission-critical deployments at the world’s biggest banks, insurance firms, BPOs, healthcare organizations, government agencies, telecom corporations, and shared service centers. The firm has been recognized by renowned research groups including Gartner, Forrester, Frost & Sullivan, and IDC. Platform: Content Services Platform, Low Code Process Automation, Omnichannel Customer Engagement

What Newgen Offers

  • Newgen’s automation technology is used by Qander Consumer Finance to update and automate their banking procedures, allowing them to give credit to consumers in under a minute.
  • Tokio Marine HCC relies on Newgen’s customer communication management technology to automate a variety of insurance procedures while also improving operational efficiency and productivity.
  • According to Nancy Foster, SVP and Credit Administrator at BNB Bank, the bank’s banking procedures were digitally transformed to improve consumer experience utilizing Newgen’s technology.
  • Content services, process services, records management, and collaboration tools are all part of the Newgen ECM package. Manufacturing, finance, government, insurance, and healthcare are among the primary sectors where Newgen delivers important back-office and operational use cases as well as a full set of integrated services for both businesses and SMBs.
  • Enterprises may use Newgen’s CSP to produce, collaborate on, share, transform, and exploit information in business processes while also gaining insight.
  • Using quick creation and deployment of sophisticated, context-aware, and customer-centric business apps, empower professional IT developers and expedite enterprise-wide procedures.

Why Newgen

  • People, systems, data, and workflows are all connected through a low-code automation platform, allowing for fluid operations and information flow.
  • Through a mobile app, a social media page, a website, or emails, Newgen assists in engaging with consumers in their natural environment.
  • Extend and integrate current functional and IT ecosystems by delivering SaaS, cloud, and on-premise deployment strategies to use existing IT investments.
  • RPA, social sensing, mobility, and analytics all contribute to staying current and competitive.
  • The automation platform frees IT, staff, from routine chores, allowing them to focus on more strategic initiatives.
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Pegasystem

Analyst Choice 9 Pegasystem
- Pricing Model SPARK Matrix™, Avasant Analyst Recognition - Platform Offering 7

What is Pegasystem

Pegasystems is a software company that specializes in customer engagement and operational optimization. Users can swiftly install and update apps to meet critical business goals thanks to Pega’s cloud-architected, adaptable software. Over the course of our 35-year history, Pega has helped the world’s leading enterprises achieve breakthrough business results with award-winning capabilities in CRM and digital process automation (DPA), powered by artificial intelligence and robotic automation.

Low-code App Development, Center-out Business Architecture, Security & Compliance, Cloud Service

Financial Services, Insurance, Healthcare & Life Sciences, Communications Service Providers, Government, Manufacturing & High-Tech, Automotive, Energy & Utilities, and Retail are the most common Pegasystems users.

Pega software companies make better judgments and complete tasks faster. Even the largest businesses can stay streamlined, flexible, and ready for what’s next thanks to its scalable design and low-code platform.

What Pega Can Offer

  • You can adapt to business requests in real-time because of Pega’s collaborative low-code methodology. Start small and gradually build up with the help of advanced management tools.
  • To get more work done, combine the decision-making power of business rules and AI with the power of automation and robotics.
  • Using a templated library of UX / UI patterns and components for corporate application development might help you achieve better business results.
  • Automate obsolete systems and solve last-mile gaps across your firm. Adapt to shifting market conditions and scale swiftly.
  • Boost employee productivity and give speedy, customized service to clients.
  • AI-driven decisions can help you improve your operations and business results.
  • Its integrated strategy centralizes business logic, allowing you to scale quickly and respond quickly to changing client needs.
  • You can improve the employee experience and get more done by linking several company apps.
  • You can easily create beautiful online, mobile, and chat experiences with an open front-end architecture that gives you total control.

Why Pega

  • Using natural language processing, automatically process hundreds of incoming emails.
  • Increase the average call handling time and the initial call resolution rate.
  • Even if APIs aren’t available, integrate old systems to provide a uniform experience across all channels.
  • Organize work among many programs.
  • Extrapolate critical information from current systems without increasing complexity.
  • Business users, developers, and IT professionals work together effectively.

 

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Kryon System

Analyst Choice 10 kryon logo
- Pricing Model Avasant Analyst Recognition - Platform Offering 2

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Kofax

Analyst Choice 11 kofax logo
- Pricing Model Avasant Analyst Recognition - Platform Offering 7.1

What is Kofax

Print management, process automation, and document/pdf management are all part of Kofax’s intelligent automation software for businesses. Kofax provides you the ability to work with PDFs with OCR technology included in our apps. Powerful tools like Power PDF and OmniPage employ OCR to swiftly scan and search through PDFs. PaperPort makes organizing and accessing your documents a breeze. Kofax Document Capture is a provider of intelligent capture and exchange solutions and services. The company’s products, which handle the transformation and sharing of business-critical information in a number of formats, including paper, fax, and electronic documents, allow business process automation. In addition to professional education and consulting, Kofax also provides training and maintenance. The company offers its products through a network of authorized distributors and partners, as well as through its own sales and service divisions. It has activities throughout the Americas, Europe, the Middle East, Africa, and the Asia Pacific region.

Products: Intelligent Automation Platform, RPA, Financial Process Automation, Capture & Print, Desktop Productivity

What Kofax Offers

  • Intelligent automation from Kofax aids in improving client experiences and increasing operational efficiency.
  • Automate the procedures that take the most time in the onboarding and client management processes.
  • Aids in the digitization of finance and accounting processes such as procure-to-pay, order-to-cash, and record-to-report in order to decrease data input mistakes and processing delays.
  • From collecting data in invoices to building approval and exception procedures, Kofax manages essential aspects of the accounts payable process.
  • Kofax’s intelligent automation capabilities may be used to automate any operational procedure in finance, IT, HR, customer support, and other departments.

Why Kofax

  • With document intelligence, task automation, and process orchestration, the Total Agility Intelligent Automation Platform speeds up business operations.
  • Create your own workflows for any business process by linking systems, apps, and data.
  • Manage accounts payable workflows more efficiently to achieve touchless processing, long-term growth, and complete control overspending.
  • Making documents modifiable by making them searchable.
  • Signing documents and securing them after they’ve been signed.
  • When information has to be safely deleted and the document cleaned, redaction is used.
  • The most common use is document compilation into a single PDF and extraction.
  • Word and Excel conversion.
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EdgeVerve

Analyst Choice 12 edgeverve logo
- Pricing Model Avasant Analyst Recognition - Platform Offering

What is EdgeVerve

EdgeVerve Systems Limited is a fully-owned subsidiary of Infosys that leads artificial intelligence and automation to assist businesses in achieving digital transformation success. Infosys offers an enterprise offering that collects important customer data from a variety of sources and consolidates it into a single plane. It offers a smart collaboration solution that includes multichannel, multimedia, and multi-technology support. Access to subject matter specialists is dynamic and intelligent. Customers may self-help using a virtual agent widget, advanced knowledge management, domain ontology, and natural language processing, among other tools and capabilities.

Leading Products:

AssistEdge RPA– is a platform that is extremely scalable, secure, intelligent, and inventive, and can be used to implement RPA from beginning to end. It has over 120 implementations using a combination of chatbots and email bots. AI/ML algorithms activate RPA bots, allowing businesses to seamlessly move between supervised and unsupervised automation.

AssistEdge Discover– reveals the latent company value that has been locked in processes. It serves as a strong basis for businesses looking to implement cutting-edge technology in order to achieve intelligent automation and process excellence.

AssistEdge Engage– assists businesses in rethinking their contact centers and attaining outstanding customer service. Customers gain from improved brand connect and loyalty as a result of faster question response, less hold time, greater first call resolution, and appropriate offers.

AssistEdge Cloud RPA– focuses on providing organizations with efficient, secure, scalable, and adaptable automation solutions. The AssistEdge RPA and industry-leading RPA assures Cloud efficiency and reduce time-to-value.

 

What EdgeVerve Can Offer

  • EdgeVerve Robotic Process Automation is a turnkey solution for developing and deploying RPA
  • With the AssistEdge Discover process mapping tool, you can boost the power of automation.
  • EdgeVerve Engage assists businesses in redesigning their contact centers and improving customer service
  • With AssistEdge Cloud RPA, a platform proven to deliver faster, you can boost your business process automation capabilities • Through better agent efficiency, reduced call volumes, and shorter go-live periods, the EdgeVerve platform enables enterprises to realize faster returns on their investment
  • EdgeVerve is an enterprise tool that brings together key customer information from a variety of applications into a single pane, using smart features like Sign-in Manager, 360-degree unified customer view, and context passing
  • EdgeVerve provides auto-updating of business processes through process automation, workflows, and simple buttons
  • EdgeVerve makes the most of an existing IT infrastructure by integrating various business processes and applications in a non-intrusive way
  • EdgeVerve is a smart collaboration tool that works with multi-channel, multimedia, and a variety of technologies

The objective of EdgeVerve is to create a world where its technology augments human intelligence and allows businesses to thrive. Its broad product portfolio, which includes AI (XtractEdge), Automation (AssistEdge), and Supply Chain (TradeEdge), enables businesses to build stronger relationships with stakeholders, drive continuous innovation, and accelerate growth in the digital age. Users Global organizations employ EdgeVerve’s products in industries such as financial services, insurance, retail, consumer & packaged goods, life sciences, manufacturing, telecom, and utilities.

What EdgeVerve Can Do
  • CSR production is increased by 75% • Reduces operational expenditures by 20% while reducing query resolution time by 70%
  • Return on investment (ROI) is obtained in as little as 3-6 months
  • Real-time collaboration that is smart
  • Significantly lower call volumes, with a 3:1 increase in productivity
  • Shifts the diagnosis and resolution capability to the consumer by enabling a real-time perspective of the client
  • Reduces cycle time and improves “first-time-right” resolution
  • Reduces operational costs by reducing phone volumes and enabling self-help
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